Q I have family arriving next week from the UK for a holiday and the last time I had visitors they had to wait ages to clear customs at terminal 3. This time it is my elderly Dad and wondered if there was a quick way to get him through?

A I would suggest you book “Marhaba Service” which is operated by DNATA. This is a meet and greet service and there are different packages available according to what service they require.I have booked the Diamond Service before which cost $42 per person and they get met from the aircraft and for immigration they pass through the Marhaba dedicated fast track lane cutting out a lot of time making their arrival at Dubai a lot more pleasant affair after a long flight. A transfer can also be arranged from the airport to your home for an extra fee.