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ask louiseQuestionI have been an expat living in Dubai for the last 2 years and I am having trouble with my landlord when it comes to maintenance and repairs of my villa.
My main concern is the Air Conditioning which is in such an unhealthy condition.
I just need to know if I have any legal rights against these guys to get this sorted out or not? Read more

ask-louiseIQuestion am a tenant and this is my first DEWA bill. I was charged for the housing fees and sewerage. Should I pay for them because at the time of booking I was charged 5% as a commission fee, now I am confused!!!

AnswerHousing fees for expat tenants is calculated on 5% of the unit’s annual rent, while expat owners must pay 0.5% of the value of the property as determined by RERA’s (Real Estate Regulatory Agency) rental index. These amounts are divided by 12 months and each month invoiced in installments. DEWA is requiring expats both living in freehold and non-freehold properties to register their accommodation details on the municipality’s portal in order to assist them to calculate the associated housing fee and to enable the invoicing of DEWA’s monthly utility bills.
It is important for expats to clearly understand this process as you could risk paying a higher housing fee according to the RERA index, which may not be equal to the actual rent being paid. In addition, if you have negotiated a lower annual rental amount on a lease renewal it would be beneficial to take your documentation including most recent DEWA bill, copy of tenant’s passport and the new tenancy contract to the DEWA office to negotiate housing fee adjustments. Read more

ask louiseQuestionWhen a property changes owner with a sitting tenant inside. What should the new owner be doing according to UAE law? Read more

ask louiseQuestionI am looking to move to Dubai but I’m extremely nervous despite it being my life long dream to move there. I wanted to ask you about when you get a job and you need accommodation, should you ask your employer and discuss this or just go along with what they have planned for you. Also, is business reliable in Dubai

AnswerDubai is a fabulous place to live but accommodation can be quite expensive. Depending on the type of business you are in and which area the company is located in, will help you decide where to live. Most Expats that are offered a position in Dubai  from their home country will have a package to include a housing allowance, making sure it will cover what you need will require doing some homework and finding out all the extra costs for deposits, for example DEWA.  It is very worthwhile to use the knowledge and expertise of a Relocation Company such as Move One Relocations to help you with your home search.  There are many hidden costs when moving to Dubai – please see this link to learn about these costs.  Business is reliable in Dubai but as with any job it is advisable to do your research on the company beforehand.

ask louiseQuestionHi Louise, there is a really strong possibility that my husband and I will be moving to Dubai later in the year, however we have a 2 year old Golden Retriever and our main concerns are how he will cope with the heat and what opportunities there are for his exercise.

Any information you can provide on how dogs thrive happily, and best places to live that would provide some outdoor walking area would be extremely helpful. Read more

ask louiseQuestionWe are my wife 2 kids 7 and 10 and I are from Mumbai India and are relocating to Dubai this academic year i.e 2015-16. We are looking to move in a community where the kids come out and play in common amenities. We are ok with apartments and villas. The kids have got admissions in JBS which is in Jumeriah. We would prefer something around, but that is not a necessary condition. Our clear priority is that the kids should play after school within the community along with other kids. kindly help… Read more

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